Passenger Assistance

LuxairServices Passenger Assistance is present at Luxembourg Airport to help passengers from Luxair Luxembourg Airlines and all other companies achieve their goals fast and efficiently.

Help includes:

  • Guidance & check-in help to the appropriate company & counter
  • Guiding passengers throughout the airport terminal
  • Helping passengers with special needs: disabled passengers, wheelchair assistance, children travelling alone,…
  • Baggage Assistance services to locate delayed or missing luggage.

 

LuxairServices Passenger Assistance is currently used by 15 airlines:
Directly: Luxair Luxembourg Airlines
Flightbcode-sharing mode: Air France, Alitalia, Austrian Airlines, LOT, Lufthansa and Czech Airlines.
Assistance handling: British Airways, KLM, SAS, Swiss International Airlines, TAP, TunisAir, VLM, Transaero.