MyLuxair Connection
Country: Language:
Home // Practical Info // Prepare Your Trip // Baggages

Baggages

Your baggages on Luxair flights

Hand luggage

On Luxair Luxembourg Airlines and LuxairTours holiday flights, each Economy class passenger is entitled to one piece of hand luggage, whereas Business class passengers, Master Card Miles & More Luxair Gold and Business passengers are entitled to two pieces (only on Luxair Luxembourg Airlines flights). They should not exceed the 55 x 40 x 20 cm dimensions and 7 kg weight.

These restrictions are for your comfort. Please try to keep your hand luggage as light as possible, as you may be required to walk long distances in some airports.

European ruling concerning restrictions on liquids

Since 6 November 2006 the new EU Regulation about the Liquids Ban for cabin luggage applies to all flights from an airport within the EU regardless of the destination and nationality of the airline.

Since 6 November, liquids packed in cabin luggage must be in individual containers with a maximum capacity of 100 milliliters per container. These containers must be packed in a transparent, re-sealable plastic bag of no more than 1 liter capacity (eg. a freezer bag) and this bag must be presented to the security check point staff for inspection. Re-sealable means that the passenger can close the bag firmly and airport staff can open it to check its contents, such as "zip lock" bags, or pressure sealed bags.

Exceptions: medicine and food for special dietary requirements, including baby food, for use during the trip. The quantity of medicine needed per trip and per person depends on individual requirements and may therefore exceed the 100 milliliter limit.

The term liquids under this regulation applies to: water and other drinks, soup, syrup, perfume, gels (including hair and shower gels), pastes (including toothpaste), creams, lotions and oils, sprays, contents of pressurized containers, such as shaving foam or deodorants, liquid-solid mixtures and any other items of similar consistency.

There are no changes to conditions for liquids packed in hold-luggage.

Liquids purchased at Airport Shops beyond the boarding pass check point at Luxembourg Airport will be put in a sealed bag. Restrictions on quantity do not apply. However, if passengers transit through another EU airport, after purchase, where they will be screened, they should keep the bag sealed and keep the receipt as proof of purchase.

Important precisions on the liquids ban regulation in relation to medicines and special dietary requirements:

AEA authorities (Association of European Airlines) want to ensure that new rules for patients, such as diabetics, are not applied too strictly, as complaints from diabetics have been received about airlines and airports allegedly advising them that they are only entitled to carry enough insulin for their first flight in their hand luggage.

In fact, the regulation allows passengers to carry medicines and special dietary requirements for use during their trip. The term "trip" means: the flight out, the time spent at the destination and the flight back, and therefore has a different meaning to "flight".

Baggage policy (checked baggage)

The following rules apply on Luxair Luxembourg Airlines regular flights (point to point travel) and LuxairTours holiday flights:

 

 

 Remarks

Infants

10 kg

 Buggy/prams excluded

LuxairTours package (Vakanz, Happy Summer, Book&Fly, Roundtrips, Long stays)

20 kg

 

LuxairTours Excellence package, LuxairTours premium package & Cruises

30 kg

 

Flight only and Metropolis (Economy Class)

20 kg

 

Flight only and Metropolis (Business Class)

30 kg

 

Miles & More HON Circle and SENATOR (only valid on Luxair Luxembourg Airlines flights)

Standard allowance according to the cabin class + 20 kg 

1 additional golf bag up to 30 kg free of charge

 

Master Card Miles & More Luxair Gold or Business and Miles & More Frequent Travellers (FTL) (only valid on Luxair Luxembourg Airlines flights)

Standard allowance according to the cabin class + 20 kg 

For passengers travelling with onward connecting flights the IAIA or airline specific rules shall apply

Cannot be combined with advantages already provided by the Miles&More status cards

Miles & More Frequent Travellers + 20 kg additional weight / 1 golf bag free of charge

 

Golf equipment

Business Class Passengers: free allowance of 30kg (bag included)

Economy Passengers: € 50 per piece of golf luggage (one way) up to 30 kg

Exception: Status members (FTL/SEN/HON) + Holders of Mastercard Miles&More gold or business: 1 piece of golf luggage (up to 30kg) free of charge. Additional weight will be charged at the excess baggage rate of €15 per kg (only on Luxair Luxembourg Airlines flights)

LuxairTours package holidays: free of charge as described up to 30kg (bag incl.) if reserved at least 3 days before scheduled time of departure via the Customer Service Center, Travel agency or internet. At the airport the equipment will be charged at €50 per equipment (one way) until 30 kg

For further information please refer to section "Special baggage (in hold)". See below.

Diving equipment

€50 per diving equipment (one way) up to 30 kg

LuxairTours package holidays: free of charge as described up to 30kg (bag incl.) if reserved at least 3 days before scheduled time of departure via the Customer Service Center, Travel agency or internet. At the airport the equipment will be charged €50 per equipment (one way) up to 30 kg

For further information please refer to section "Special baggage (in hold)". See below.

Surfboard/Kite  

€50 per board (one way) up to 30 kg

For further information please refer to section "Special baggage (in hold)".See below.

Paragliding equipment

€50 per paragliding equipment (one way) up to 30 kg

For further information please refer to section "Special baggage (in hold)". See below.

Fishing equipment

€50 per fishing equipment (one way) up to 30 kg

For further information please refer to section "Special baggage (in hold)". See below.

Skiing equipment (including snowboards)

€50 per ski equipment (one way) up to 30 kg

For further information please refer to section "Special baggage (in hold)". See below.

Bikes

€50 per bike (one way) up to 30 kg,

LuxairTours package holidays: A separate voucher "Bike transportation" will be issued with the travel documents including flight transport and transport at destination.

For further information please refer to section "Special baggage (in hold)". See below.

Pets (PETC)

€50 one way (guide dogs and assistance dogs are carried free-of-charge)

For further information please refer to section "Animals". See below.

Pets (AVIH)

€100 one way (guide dogs and assistance dogs are carried free-of-charge)

For further information please refer to section "Animals". See below.

Weapons

€ 50 per weapon (one way) < 30 kg including ammunition

For further information please refer to section "Special baggage (in hold)". See below. 

Hand luggage (size 55x40x20)

Economy class: 1 x 7kg  

Business class, Master Card Miles&More Luxair Gold and Business: 2x7 kg (in total 14 kg) (only on Luxair Luxembourg Airlines flights)

 If hand luggage > 7 kg or larger than 55x40x20 it must be checked-in

Children              

same rules apply as adults

 

Please note that each piece of luggage is limited to 32 kg.

 

Excess baggage: All excess baggage that exceeds the free baggage allowance will be charged as follows: 

Charges for Amadeus bookings with e-tickets:
Up to 24 hours before departure: €10/kg one way. To be booked via Web, Call Center or agency)
Less than 24 hours before departure: €15/kg one way

For bookings without e-tickets: Prior registration of excess baggage is not possible. At the check-in: €15/kg one way per kg over the free allowance.

Passengers traveling with a connecting flight: the IATA or other airline specific rules apply.


Special baggage (in hold)

Golf equipment:
Contents: One piece of golf luggage means: one golf bag (incl. golf clubs and golf balls) and a pair of shoes.
Information: In the event of excess weight or lack of space, Luxair reserves the right to unload golf equipment. Excess baggage fees will be refunded.

 

Diving equipment:
Contents: A set of scuba diving equipment means: one diving suit, one scuba regulator, one tank harness, one weight-belt (excl. weights), one tank pressure gauge, one mask, two fins, one snorkel and stabilizing jacket.

Acceptance criteria:

  • Diving cylinders must be empty and the valves must be “OPEN.”
  • Torch batteries and bulbs must be disconnected or removed.
  • Torch switches must be set to “OFF.” 

Information: 
In the event of excess weight or lack of space, Luxair reserves the right to unload any diving equipment, which has already been loaded on to the aircraft. Excess baggage fees will be refunded.

 

Kites-/ or Surfboards:
Contents: Kite- /Surf equipment means: sails, lines and boards.
Information: Please note that kite equipment (sails, lines, board) must be packed appropriately.

In the event of excess weight or lack of space, Luxair reserves the right to unload any surfing/kite equipment, which has already been loaded on to the aircraft. Excess baggage fees will be refunded.

 

Paragliding equipment:
In the event of excess weight or lack of space, Luxair reserves the right to unload any paragliding equipment, which has already been loaded on to the aircraft. Excess baggage fees will be refunded.

 

Bikes:
In the event of excess weight or lack of space, Luxair reserves the right to unload any bikes, which have already been loaded on to the aircraft. Excess baggage fees will be refunded.

 

Skiing equipment:
Contents: Ski equipment means: one pair of skis for snow, one pair of ski poles (sticks) and/or one pair of ski boots.
In the event of excess weight or lack of space, Luxair reserves the right to unload any ski equipment, which has already been loaded on to the aircraft. Excess baggage fees will be refunded. 

 

Fishing equipment:
Contents: A set of fishing equipment means: three fishing rods and reels carried in a rigid transport box. Waders, basket, boots and bags have to be carried in a bag.
In the event of excess weight or lack of space, Luxair reserves the right to unload any fishing equipment, which has already been loaded on to the aircraft. Excess baggage fees will be refunded. 

 

Bulky baggage:
Contents: bulky or fragile baggage that requires additional seat(s) to be blocked or used (regardless to whether the seat(s) need to be removed or not for this purpose)
Weight: in baggage allowance. These items must not weigh over 75kg per seat and must not exceed 140cm in length. (eg. a Cello).
Extra charges: Charges for such baggage Q-surcharge for cabin baggage (CBBG) will be charged at the same rate as a passenger. No airport taxes are due for the extra seat surcharge
Remarks: This facility is subject to prior arrangements with LUXAIR. 

 

Weapons:
Contents: Weapons and ammunition. Ammunition must be stored separately.
Remarks: All weapons must first be identified by their owner in front of a Security Officer. Passengers carrying weapons and transiting through the Grand Duchy of Luxembourg must hold an "autorisation de transit d'armes" (weapons transit authorization) issued by the Luxembourg Ministry of Justice.

Passengers must send an application letter to:

Ministère de la Justice
13, rue Erasme
L-2934 Luxembourg
Tel: (+352) 247-84537
Fax: (+352) 26 68 48 61

This application (no form available) must include the following information:

  • name and date of birth of passenger(s)
  • permanent address
  • date(s) of intended transit
  • nature of weapon(s) carried including ammunition - caliber
  • number of weapon(s)

Cabin baggage (bulky baggage)

If passengers wish to carry bulky or fragile baggage on board that requires additional seat(s) to be blocked or used (regardless to whether the seat(s) need to be removed or not for this purpose) an additional passenger fare will be charged excluding airport taxes.

Check-In of group baggage

Members of a group will be checked-in separately. The weight will be calculated per person and family, pooling will be accepted (eg. a family with 2 adults and 2 children that have reserved a LuxairTours package with a 20 kg free luggage allowance per person, are entitled to 80 kg baggage allowance for free (group check-in)).

Please note that weight per piece of luggage is limited to 32 kg.

 

Delayed baggage

If your luggage has been lost, delayed, mishandled or damaged, we would like to apologize for the inconvenience. Please do not hesitate to contact the following Luxair staff who will do their best to help you.

LuxairServices baggage assistance department: 
Telephone: +352 2456 5003
Fax: +352 2456 5022
E-mail: baggage.claim@luxair.lu

You can use the Luxair WorldTrace service to find up-to-date information about your mishandled baggage. You can track the progress of your mishandling report from the comfort of your home, office, or hotel room via the Internet, 24-hours a day, 7 days a week.

You will need to enter your WorldTracer File Reference number and Last Name to obtain information about the status of your luggage.

Click here to access the new WorldTracer Tracing Service

 

Regulated goods

Hand baggage

For safety and security reasons, some objects may not be carried in hand baggage:

  • Revolvers, firearms and other projectile-firing equipment: equipment that may be used or appear to be used to inflict serious injuries by firing a projectile;
  • Devices with a paralyzing effect: equipment designed specifically to put to sleep or immobilize others;
  • Pointed or sharp-edged objects: objects that may be used to inflict serious injuries due to their sharp edges;
  • Work tools: tools that may be used to inflict serious injury or to threaten the safety of the aircraft; 
  • Blunt instruments: objects that may inflict serious injury to another person;
  • Explosives, incendiary substances and devices: explosive or incendiary devices or materials that may be used to inflict serious injury or threaten the safety of the aircraft;
  • Liquids, aerosols and gels. For rules applicable to small quantities of liquids see the Liquids section below
  • All Hoverboards (also known as rideables, segways, airwheels, etc...) and electrical bicycles 

Additional information

 

Electronic cigarettes 
These are electronic devices, which simulate normal cigarettes and smoking.

You may carry them in your hand baggage (please note that they cannot be carried in hold baggage for safety reasons). However, their use is prohibited on board Luxair aircraft.

 

Lithium batteries
Electrical equipment powered by lithium batteries is potentially dangerous as it poses a fire hazard. Transportation of this equipment is subject to IATA regulations for carriage of dangerous goods. To know whether lithium batteries and electrical equipment powered by this type of battery are accepted in baggage, please refer to the “Lithium Batteries” section below.

 

Hold baggage
Passengers are prohibited from placing the following articles in their hold baggage taken into the security restricted area or on board an aircraft:

  • Explosives, including detonators and detonator cords, percussion caps, grenades, mines and other military explosives, dynamite, powder, plastic explosives, smoke bombs and cartridges;
  • Gas – propane, butane;
  • Inflammable liquids, including petrol and methanol;
  • Inflammable solids and reactive substances, including magnesium, firelighters, fireworks and other pyrotechnic items, signal rockets;
  • Oxidants and organic peroxides, including bleach and bodywork repair kits;
  • Toxic or infectious substances, including rat poison and infected blood;
  • Radioactive materials, e.g. medical or commercial isotopes;
  • Corrosive substances, including mercury, vehicle batteries;
  • Components of vehicle fuelling systems which have contained fuel.
  • All Hoverboards (also known as rideables, segways, airwheels, etc...) and electric bicycles.
  • Safety matches and lighters (only carried on the person)
  • Spare Lithium batteries (only in cabin baggage)

Additional information

 

Electronic cigarettes
These are electronic devices, which simulate normal cigarettes and smoking. For safety reasons, they cannot be carried in hold baggage, because there is a risk of overheating and fire. 

 

Lithium batteries
Electrical equipment powered by lithium batteries is potentially dangerous as it poses a fire hazard. Transportation of this equipment is subject to IATA regulations for carriage of dangerous goods. To know whether lithium batteries and electrical equipment powered by this type of battery are accepted in baggage, please refer to the “Lithium Batteries” section below.

 

Firearms and ammunition
Firearms and ammunition for sporting and hunting purposes may only be carried as hold baggage. The carriage of arms and ammunition is at the sole responsibility of the passenger and is only authorized under the following conditions:

  • Arms and ammunition are prohibited in the cabin;
  • Arm and ammunition must be declared at the moment of reservation and at check-in;
  • Firearms must be empty, disassembled and packaged securely;
  • Documentation for the weapon must be up-to-date (holder’s license, authority to carry arms and all the import and/or export licenses required for the relevant countries);
  • Arms and ammunition containing explosive projectiles cannot be carried in the hold in registered baggage;
  • Ammunition weight is limited to 5 kg per passenger;
  • Ammunition must be small caliber and must not contain explosive projectiles. Ammunition must be placed in a solid wooden, metallic or fiber container, which prevents shocks or movement between cartridges.

 

Liquids
The following are classed as liquids:

  • water and other drinks
  • soups
  • syrups
  • perfumes
  • gels (including hair gel and shower gel) 
  • pastes (including toothpaste) 
  • creams
  • lotions and oils
  • aerosols
  • the contents of pressurized containers such as shaving cream or deodorants
  • semi-liquid mixtures or any other item with a similar consistency

For safety and security reasons, passengers must not bring liquids into the security restricted area and in the aircraft cabin, except for liquids in individual containers that do not contain over 100 milliliters or equivalent, kept in a resealable transparent plastic bag, its capacity must not exceed one liter (e.g. a freezer bag). This bag must be presented at inspection points. “Resealable” means that the passenger can seal it and security personnel can check its contents, for example zip-lock or pressure sealed bags.

Some liquids may be taken into the cabin without restriction, under the following conditions:

  • Liquids intended for use during the journey, which are required for medical purposes or meet special dietary requirements (for example baby foods). Passengers must be able to produce, on demand, proof of the authenticity of the exempt liquid;
  • Liquids obtained from sales points located in an airside area beyond the boarding pass checkpoint that comply with approved security procedures according to the airport safety program, as long as they are contained in a tamperproof bag and there is adequate evidence that the bag was acquired at the airport on that day;
  • Liquids originating from sales points located in the security restricted area and that comply with approved security procedures according to the airport safety program. Liquids obtained from another EU airport, as long as they are contained in a tamperproof bag and there is adequate evidence that the bag was acquired at that airport on that day;
  • Liquids purchased on board an aircraft of an EU carrier, as long as they are contained in a tamperproof bag and there is adequate evidence that the bag was acquired at that airport on that day;
  • Liquids purchased in tax-free shops at non-EU airports or on board a non-EU/non-EFTA flight may not be brought into the cabin, even if they are packed in a sealed, transparent bag. 

 

Lithium batteries
To find out whether lithium batteries and electrical equipment powered by this type of battery are accepted as baggage, you need to know the battery capacity in watt hours and their configuration. In general, the applicable rules are as follows:

  • Lithium batteries of less than 100Wh contained in electrical equipment for personal use, such as mobile telephones, laptop computers, tablets, drones, cameras, MP3 players, cameras, etc. These devices must be carried in hand baggage.
  • Lithium batteries from 100Wh to 160Wh in electrical equipment, such as video cameras and automatic external defibrillators. Prior approval is required for authorization to carry these batteries/devices in baggage. Please contact Luxair.
  • Lithium batteries over 160Wh, for electrical and hybrid means of propulsion, such as electrical bicycles, hoverboards, airwheels and small Segways. Carriage of this type of battery and associated devices is prohibited.
  • Spare batteries with exposed terminals are not accepted in checked baggage. If they are carried in hand baggage, they must be protected from short circuiting (insulated with adhesive tape and placed inside individual plastic bags or in their original packaging) and must be limited to personal use for spare batteries of less than 100Wh and limited to two (2) per person for the spare batteries from 100Wh to 160Wh.

Animals

Animals may be transported on Luxair flights, subject to conditions, except for flights to and from London City and Dublin. 

Animal transportation by air is subject to laws and regulations that differ substantially from country to another. All the original documents are required for transportation: import, export and transit papers, health and vaccination certificates (the latter testifying that the last anti-rabies inoculation was administered at least 30 days and at most 3 years prior to the departure date.

It is essential that your animal has an EU animal passport. 

If the animal has not had the required vaccinations, the owner is liable for return flights for both the animal and the owner.

Restrictions to size and weight do not apply to special assistance animals for disabled passengers. These animals can be carried in the cabin free-of-charge and without transportation boxes.

Animals over 8kg (AVIH) must be carried in the hold in a special transportation box. 
Conditions for animals in the hold:
The animal must be able to comfortably stand in an up-right position or lie down in the transportation box. In order to determine the correct size of the box the animal shall be measured as follows:

Height: in standing position, without touching the roof of the cage
Length: from nose to base of the tail, plus height from ground to elbow-joints
Width: twice the width of the animal’s shoulder blades

The container must be leak, escape and claw-proof and must be suitable for air transportation. This means that it allows handling (feeding, watering and cleaning) without the risk of the animal escaping or harming handling staff.

The container must have ventilation holes on more than one side and must be easily recognizable as an animal box. So called “pet suitcases” for animal transportation in the cabin are unsuitable for transportation in the cargo compartment.

Only 1 animal per container.

If your animal incl. cage weighs less than 8kg (PETC) it may travel in the cabin. 

The following animals are permitted in the cabin: dogs, cats and birds. Dogs, cats and birds travelling from or to Great Britain must be declared as cargo. 

Conditions for transport in the cabin:

  • The animal must be clean, healthy, harmless and odorless, and not pregnant. 
  • It should not inconvenience other passengers in any way 
  • It must be transported in a clean container, which must be leak-, escape- and claw-proof and suitable for air transportation and handling. The animal may not walk around freely in the cabin. 

If your animal is carried in the passenger cabin, the dimensions of its cage must not exceed 45x23x25 cm or 45x42x20cm. 

Acceptance criteria: 

Acceptance for AVIH and PETC for EU members:
Dogs, cats and ferrets must have:

  • an EU animal passport indicating anti-rabies inoculation of at least 30 days and at most 3 years before departure.
  • Microchip identification (tattoo valid before 3 July 2012), (Regulation 998/2003/CE). Dogs must be identified electronically (microchip) within 4 months after birth.

Acceptance for AVIH and PETC for NON-EU members: 
Dogs, cats and ferrets must have: 

  • an EU animal passport indicating anti-rabies inoculation of at least 30 days and at most 3 years before departure.
  • a titration of a neutralizing antibody (EU reglementation n°998/200)
  • health certificate issued by an official veterinarian (EU commission n°2011/874)

The number of animals allowed is limited, so we highly recommend you mention your animal when you book your ticket.

Limitations for all aircraft types are 2 PETC and 2 AVIH.

Luxair reserves the right to refuse the transportation of animals for safety or legal reasons at any time.

More useful informations

 Luggage delayed?

Copyright 2016 Luxair S.A.