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FAQ - Frequently Asked Questions
We will do our best to answer your questionsHow can I book special assistance?
Special assistanceIf you need wheelchair assistance we require some advance information from you so that we can ensure your comfort. Please let us know what assistance you need by using our contact form category: Passenger Assistance – Wheelchair) up to 72 hours before your departure.
We invite you to read all the rules we have adopted to allow you a pleasant and safe journey, on our Passenger assistance page. For any other kind of assistance, for example oxygen, you can find detailed information on our website, please click here.
